freelancer

Awais Awan

Lahore, Pakistan - local time

Completed Mandate0

Ratio Mandate100%

Member sinceFeb 2025

Reviews0.00

Total 0 reviews

Languages:

English:

Basic

Spanish:

Conversational

German:

Conversational

French:

Conversational

Dutch:

Conversational

Education:

Lahore Medical and Dental College

Doctor of Physiotherapy (DPT)

Physiotherapy

2023-2029

Experience:

Customer Support Representative

2021 - 2023

Customer Service Expert & Virtual Assistant as Freelancer

2023 - Present

freelancer

Awais Awan

Lahore, Pakistan - local time

Completed Mandate0

Ratio Mandate100%

Member sinceFeb 2025

Reviews0.00

Total 0 reviews

Customer Service Expert & Virtual Assistant

Customer Service Expert and Virtual Assistant your Business Needs!


I am a Customer Service Expert and a Virtual Assistant with over 3 years of experience in providing Customer Support (Email and Live Chat Support) for Businesses and help them grow. I also offer E-commerce Store Management, Website Support, Social Media Support to take your business to next level.


๐–๐ก๐ฒ ๐ฆ๐ž?

โžค๐Ÿ…3 years of experience.

โžค๐Ÿง Quick learner and eager to take on new challenges.

โžคFluent English verbal & written communication skills.

โžคProven ability to resolve customer issues quickly and efficiently.

โžคSkills to convert negative situations into positive ones by remaining calm and showing empathy and understanding toward customers.

โžคAbility to handle pressure and work well with others.

โžคFocused on providing maximum value to clients by working as a business partner.


๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—œ ๐—ผ๐—ณ๐—ณ๐—ฒ๐—ฟ:

โญLive Chat Support

โญEmail Support๐Ÿ“ง

โญTickets Support๐ŸŽซ

โญOnline Store Management๐Ÿช

โญSocial Media Management

โญOrder Processing๐Ÿ“ฆ

โญDiscord Moderation

โญData Entry๐Ÿ–ฅ๏ธ

โญWeb research

โญAdministrative Tasks

โญVirtual Assistant


๐—–๐—ฅ๐— '๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—œ ๐—ฐ๐—ฎ๐—ป ๐˜‚๐˜€๐—ฒ:

โœ…Zendesk

โœ…Freshdesk

โœ…Gorgias

โœ…Tawk.to

โœ…LiveChat

โœ…Outlook

โœ…Gmail


๐—ง๐—ผ๐—ผ๐—น๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—œ ๐—ฐ๐—ฎ๐—ป ๐˜‚๐˜€๐—ฒ:

โœ…ShipStation

โœ…Braintree

โœ…Stripe

โœ…PayPal

โœ…Slack

โœ…Bitrix24

โœ…Skype

โœ…Microsoft Excel

โœ…Google Sheets


๐—˜๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐—ฃ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—œ ๐—ฐ๐—ฎ๐—ป ๐—ต๐—ฎ๐—ป๐—ฑ๐—น๐—ฒ:

โœ…Shopify

โœ…Amazon

โœ…Walmart

โœ…eBay

โœ…Groupon

โœ…WooCommerce

โœ…BigCommerece


๐Ÿ•˜๐— ๐˜† ๐—”๐˜ƒ๐—ฎ๐—ถ๐—น๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†:

My flexible work schedule allows me to be more responsive to the needs of my clients. I am able to work when they need me, and I am able to provide them with the level of support they need, even if they are located in a different time zone.


๐Ÿ‘‰๐‘ซ๐’๐’'๐’• ๐’”๐’†๐’•๐’•๐’๐’† ๐’‡๐’๐’“ ๐’๐’†๐’”๐’” ๐’•๐’‰๐’‚๐’ ๐’•๐’‰๐’† ๐’ƒ๐’†๐’”๐’•. ๐‘ฏ๐’Š๐’“๐’† ๐’‚ ๐’—๐’Š๐’“๐’•๐’–๐’‚๐’ ๐’‚๐’”๐’”๐’Š๐’”๐’•๐’‚๐’๐’• ๐’˜๐’‰๐’ ๐’„๐’‚๐’ ๐’…๐’†๐’๐’Š๐’—๐’†๐’“ ๐’“๐’†๐’”๐’–๐’๐’•๐’”. ๐‘ช๐’๐’๐’•๐’‚๐’„๐’• ๐’Ž๐’† ๐’•๐’๐’…๐’‚๐’š ๐’•๐’ ๐’๐’†๐’‚๐’“๐’ ๐’Ž๐’๐’“๐’† ๐’‚๐’ƒ๐’๐’–๐’• ๐’‰๐’๐’˜ ๐‘ฐ ๐’„๐’‚๐’ ๐’‰๐’†๐’๐’‘ ๐’š๐’๐’– ๐’‚๐’„๐’‰๐’Š๐’†๐’—๐’† ๐’š๐’๐’–๐’“ ๐’ˆ๐’๐’‚๐’๐’”!

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Skills

Virtual Assistant
Customer Support
E-commerce Services
Project Management
Chat Support
Email Support
Drop Shipping
Product Listings
Database Administration
Social Media Support

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